{"id":8784,"date":"2022-10-18T23:17:59","date_gmt":"2022-10-18T21:17:59","guid":{"rendered":"https:\/\/dev.h-r.com\/?page_id=8784"},"modified":"2026-05-22T10:06:36","modified_gmt":"2026-05-22T08:06:36","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.h-r.com\/en\/customer-service\/","title":{"rendered":"Customer service"},"content":{"rendered":"
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INFO & QUALITY MANAGEMENT<\/div>\n
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\n CUSTOMER SERVICE\n<\/h1>\n <\/div>\n <\/section>\n\n\n
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Download now<\/div>\n

\n FOR DEALERS ONLY: NEW H&R ARTICLES & NEWS\n<\/h2>\n \n \n
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Summary of all news 2026<\/p>\n

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News #16<\/p>\n

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News #15<\/p>\n

\n pdf (0.53MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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News #14<\/p>\n

\n pdf (0.36MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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News #13<\/p>\n

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News #12<\/p>\n

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News #11<\/p>\n

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News #10<\/p>\n

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News #9<\/p>\n

\n pdf (0.36MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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Summary of all news 2025<\/p>\n

\n xlsx (0.47MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n

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download now<\/div>\n

\n THE H&R CATALOG\n<\/h2>\n \n \n
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Application Guide 24\/25<\/p>\n \n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n

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\n INFO & SERVICE DOCUMENTS\n<\/h2>\n \n \n
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RETURN REQUEST<\/p>\n

\n pdf (0.21MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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Cover note for H&R Suspension Check Repair<\/p>\n

\n pdf (0.38MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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COMPLAINT HANDLING<\/p>\n

\n pdf (0.91MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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H&R logo<\/p>\n

\n zip (3.16MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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T\u00dcV Rheinland logo<\/p>\n

\n pdf (0.52MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n

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\n INSTALLATION & SAFETY INSTRUCTIONS\n<\/h2>\n \n \n
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WHEEL SPACERS | DR SERIES\u00ae<\/p>\n

\n pdf (1.01MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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WHEEL SPACERS | DRA SERIES\u00ae<\/p>\n

\n pdf (1.09MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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WHEEL SPACERS | DRM SERIES\u00ae<\/p>\n

\n pdf (2.4MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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WHEEL SPACERS | DRS SERIES\u00ae<\/p>\n

\n pdf (0.97MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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WHEEL SPACERS | DRS-MZ SERIES\u00ae<\/p>\n

\n pdf (2.4MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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Anti-Roll Bar \/ Stabilizer<\/p>\n

\n pdf (1.25MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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H&R COIL-OVERS<\/p>\n

\n pdf (2.19MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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H&R SPRINGS<\/p>\n

\n pdf (0.95MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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H&R HEIGHT ADJUSTABLE SPRINGS<\/p>\n

\n pdf (1.03MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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H&R SPORT SUSPENSION<\/p>\n

\n pdf (1.31MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n \n

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Springs & Suspension Installation Advice<\/p>\n

\n pdf (0.59MB)\n <\/p>\n\n \n \n \n \n \n <\/svg>\n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n

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\n CUSTOMER SURVEY\n<\/h1>\n\n
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Your opinion is important to us! We would be very pleased if you would take a couple of minutes to answer a few questions.<\/p>\n\n <\/div>\n\n \n \n PARTICIPATE NOW\n<\/a>\n <\/div>\n\n

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\n QUALITY MANAGEMENT & CERTIFICATES\n<\/h2>\n \n
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Effective quality management and competent employees are the best prerequisites for meeting customer needs and regulatory requirements. Especially in times when market conditions and customer needs are constantly changing, H&R has decided to convince through quality. Our quality management system is certified according to ISO 9001:2015 and fulfils the approval-relevant requirements of the Federal Motor Transport Authority for obtaining type\/part approvals in accordance with German road traffic law.
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\r\nIn addition, our product quality has led to numerous customer approvals and industry-specific approvals in almost all areas of technology.
\r\nCustomer orientation and process-oriented management are rounded off by our good supplier relationships and form the basis for continuous improvement.
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GRA Attestation<\/p>\n \n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n \n

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Qualitymanagement-System DIN EN ISO 9001:2015<\/p>\n \n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n \n

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Managementsystem EN ISO 13485:2016<\/p>\n \n Download<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n

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KNOW HOW<\/div>\n

\n OUR INSTALLATION VIDEOS\n<\/h2>\n\n
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DR System<\/h5>\n \n \n <\/div>\n
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DRA System<\/h5>\n \n \n <\/div>\n
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DRM System<\/h5>\n \n \n <\/div>\n
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DRSMZ System<\/h5>\n \n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8784","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCustomer service - H & R<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.h-r.com\/en\/customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer service - H & R\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.h-r.com\/en\/customer-service\/\" \/>\n<meta property=\"og:site_name\" content=\"H & R\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-22T08:06:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.h-r.com\\\/en\\\/customer-service\\\/\",\"url\":\"https:\\\/\\\/www.h-r.com\\\/en\\\/customer-service\\\/\",\"name\":\"Customer service - 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